HTO APPAREL's shipping process

 

Here's a breakdown of how HTO APPAREL's shipping process works:

1. Order Processing Queue:

• Once you place an order, it enters a queue to be processed.
• HTO APPAREL has warehouses located in New Jersey, New York, California, and Florida.
• Important Note: The New York warehouse is significantly larger, which means processing times for orders from this location will be longer than usual, typically taking 5 days.

2. Shipment Handover to Carrier:

• After your item is processed at one of the warehouses, it is then shipped out.
• Once shipped, the item is picked up by a carrier (likely an intermediary carrier).
• It then takes one week for the item to be transferred to the final delivery carrier, which will be either DHL or USPS.

3. Tracking Information Movement:

• You will receive a tracking number once your order has been shipped.
• However, please be aware that the tracking information will not show any movement until the 5th day after you receive the tracking number. This is due to the transfer period between the initial carrier and DHL or USPS.

4. Economical Shipping Approach:

• HTO APPAREL's shipping process is designed to be an economical way to save money for both customers and the company. This explains the multi-step process and the initial delay in tracking updates.

5. Expedited Shipping Option:

• If you require your item immediately, HTO APPAREL highly recommends selecting the expedited shipment option at checkout. This will ensure a faster delivery timeframe.