Solicitation and Scams

HTO Apparel Policy on Solicitation and Scams

Purpose:

This policy outlines HTO Apparel's stance on unsolicited communication, including solicitation and scams, across various channels such as message sites, chat platforms, and phone calls. The goal is to protect our customers, employees, and business reputation.

Policy:

1. Unsolicited Communication:

• Prohibition: HTO Apparel strictly prohibits unsolicited communication, including but not limited to:

• Sales pitches
• Advertising
• Promotional offers
• Spam messages
• Phishing attempts
• Scams

• Channels: This policy applies to all communication channels, including:

• HTO Apparel message sites
• Chat platforms
• Phone calls (including voicemails)
• Email
• Social media

1. Enforcement:

• Immediate Action: Any instance of unsolicited communication will be addressed promptly.
• Blocking and Reporting: We reserve the right to block users, report suspicious activity to relevant authorities, and take legal action if necessary.
• Customer Education: We will actively educate our customers about common scams and how to identify and avoid them.

1. Exceptions:

• Legitimate Business Inquiries: Genuine business inquiries from suppliers, partners, or potential investors may be considered. However, these inquiries must be relevant and professional.
• Customer Support: HTO Apparel employees may initiate communication with customers for support purposes, but this will always be clear and transparent.

Consequences of Violation:

Individuals or entities found to be violating this policy may face the following consequences:

• Account Termination: Immediate termination of any accounts associated with the violation.
• Legal Action: Pursuit of legal remedies, including civil and criminal charges.
• Reporting to Authorities: Reporting of fraudulent or illegal activities to relevant law enforcement agencies.